Table of Contents
Fear of Internal Conflict
The Question No One Asks Out Loud
Do you feel safe to disagree at your workplace?
It’s a simple question.
But its implications run deep.
Disagreement is natural.
Disagreement is healthy.
Disagreement is the birthplace of innovation, creativity, and strong decisions.
Yet in countless organizations — from startups to multinationals — employees hesitate to voice even the smallest concern. Fear becomes stronger than truth. Silence becomes safer than honesty.
This blog is about that silence.
About the toxic cultures that punish honesty.
About the leaders who fear feedback.
And about one woman — Sushma — whose story reflects thousands of real people who silently walk away because their workplace does not allow them to disagree.
The Hidden Fear: Why People Don’t Speak Up
Before we meet Sushma, let’s understand a harsh truth:
Most people don’t feel safe to disagree at work.
Not because they lack courage.
Not because they don’t care.
But because:
- They fear retaliation
- They fear being labeled “negative”
- They fear being excluded
- They fear that truth will cost them promotion
- They fear political games, not professional discussions
Organizations keep telling employees:
“We welcome your feedback.”
But employees know the reality:
Some truths are punishable.
And some managers want only positive feedback disguised as “team spirit.”
Meet Sushma: The Quiet Perfectionist Who Truly Cared
Sushma was the kind of employee managers should dream of.
A high-performing individual.
A perfectionist in the best sense.
A believer in continuous improvement — in herself, her work, her team, and her company.
She wasn’t political.
She was straightforward.
She was simply committed.
She loved improving things.
She believed in processes.
She believed that feedback is a gift.
She believed that honesty and improvement must go hand-in-hand.
Every retrospective, every process review, every meeting — she showed up thoughtfully.
She wrote down suggestions based on experience, root-cause analysis, and genuine care for customers.
She thought she was doing the right thing.
But the right thing is not always the safe thing.
The Manager Who Said “Give Feedback” — But Didn’t Mean It
Her manager, a mid-level leader, often preached about “openness,” “teamwork,” and “improvement culture.”
“We are a transparent team,” he repeated.
“We grow through feedback,” he insisted.
“Everyone should share honestly,” he emphasized.
He encouraged people to put ideas on whiteboards, vote on improvements, challenge existing processes.
Sushma took these words seriously.
And that was her mistake.
Because the manager didn’t want feedback.
He wanted praise.
He wanted validation.
He wanted loyalty disguised as professionalism.
The moment he read her improvement suggestions, the atmosphere shifted.
The Turning Point: When Honesty Became Threatening

At first, he simply ignored her feedback.
Then he started avoiding eye contact.
Then he began interrupting her in meetings.
Then he rolled his eyes when she spoke.
Next came the sarcasm:
“Oh, another improvement idea from you?”
“Maybe you should focus on your tasks instead of pointing out issues.”
“You always think negatively.”
Sushma was confused.
She had only written observations like:
- Customer pain points
- Communication delays affecting customers
- Inefficient internal handovers
- Repetitive errors caused by unclear processes
- Missing quality checkpoints
- Better ways to collaborate within teams
Nothing personal.
Nothing exaggerated.
Nothing emotional.
Just facts.
But facts were his enemy.
Because feedback without flattery felt like an attack to him.
The Hypocrisy Becomes Visible
Slowly, the mask fell off.
This manager praised the culture of “openness” yet punished openness.
He invited suggestions yet resented them.
He encouraged discussion yet demanded obedience.
He asked for honesty yet rewarded flattery.
In meetings, he smiled.
In one-on-ones, he showed his real face.
“Sushma, your feedback is too negative.”
“You come across as aggressive.”
“Leaders don’t like people who complain.”
“You should learn how to talk to managers.”
Sushma felt suffocated.
Her integrity was being attacked.
Her intent was being twisted.
Her improvements were being labelled as rebellion.
But that was only the beginning.
The Politics: The Silent Revenge for Speaking Up
It started subtly.
Her workload increased without explanation.
She was excluded from informal conversations, ignored.
Her achievements went unrecognized.
Her name was dropped from important emails, events.
Her responsibilities were reduced.
Her growth opportunities vanished.
Her promotion denied.
Soon, colleagues were told quietly:
“She has an attitude.”
“She is too aggressive.”
“She criticizes the team.”
“She is not aligned with the manager.”
People began distancing themselves from her, afraid of being on the “wrong side.”
The manager had created a trap — rewarding those who praised him and isolating those who dared to disagree.
It was a culture where flattery led to promotion and honesty led to punishment.
The Breaking Point: When Speaking Up Becomes a Liability
One afternoon, in a one-on-one, the manager said something that broke Sushma’s heart:
“You should stop giving improvement suggestions.
Just highlight positives.
Focus on praising what works.
That’s what makes your manager happy.”
Her mind went blank.
She wasn’t being asked to improve her communication.
She wasn’t being asked to be constructive.
She was being asked to stop thinking.
To stop caring.
To stop being herself.
To stop being honest.
In that moment, she realized the truth:
This wasn’t a place for improvement.
This wasn’t a place for honesty.
This wasn’t a place that valued customers.
This wasn’t a place that valued integrity.
This was a place where truth was treated as aggression, and silence was rewarded as maturity.
She silently left the room with tears she didn’t want to show.
Not tears of weakness — but tears of clarity.
Her Decision: Leaving Was Not Running Away — It Was Standing Up

After 4 years of emotional erosion, isolation, and political punishment, Sushma resigned.
She didn’t fight.
She didn’t argue.
She didn’t justify.
She didn’t explain.
She simply walked away.
The manager kept smiling looking at her feeling happy about his victory.
Victory of seeing only yes man in the team after Sushma’s exit.
Victory of seeing all praise the manager so he gets promotions.
Some colleagues whispered,
“She was too sincere for this place.”
But deep down, everyone knew the truth:
The company had lost a rare gem.
The team had lost its conscience.
The manager had lost the one person who genuinely tried to make things better.
Sushma didn’t just leave a job.
She left a culture that feared truth.
She left a system that punished improvement.
She left leaders who could not handle honesty.
Most importantly, she left for her own mental peace, self-respect, and future growth.
The Bigger Question: Why Does This Keep Happening?
Sushma is not alone.
This story repeats every day in thousands of workplaces.
The problem is not disagreement.
The problem is how disagreement is punished.
Many companies say:
“We support open culture.”
But they silence dissent.
“We welcome feedback.”
But only if it praises leadership.
“We encourage improvement.”
But only if it doesn’t question existing systems.
The result?
- Innovation dies
- Good employees quit
- Toxic managers rise
- Groupthink becomes culture
- Customers suffer
- The company stagnates
Disagreement is the lifeblood of a healthy organization.
But only if people feel safe to express it.
What Psychological Safety Truly Means
Psychological safety is not about being “nice.”
It is about:
- Allowing people to disagree without fear
- Encouraging debate and diversity of thought
- Rewarding truth over flattery
- Accepting uncomfortable ideas
- Respecting questions, not punishing them
- Removing politics from feedback
- Building trust, not hierarchy-based fear
Google’s Project Aristotle proved one thing:
Teams with high psychological safety outperform every other type of team.
Not because they agree all the time.
But because they disagree — openly and safely.
How Leaders Can Should Treat Disagreements
Here are behaviors that build trust instead of fear:
1. Respond, don’t retaliate
Thank people for honesty, even when it’s uncomfortable.
2. Reward improvement-oriented feedback
Promote those who think critically, not those who flatter.
3. Normalize disagreement
Say things like:
“Who has a different perspective?”
“What can we improve next time?”
4. Remove ego from leadership
Leadership is not about being right — it’s about enabling what’s right.
5. Stop labeling people as “negative”
Challenge the problem, not the person.
6. Build inclusive discussions
Give everyone equal opportunity to speak.
7. Make feedback a two-way process
Leaders should also receive feedback, not only give it.
When leaders create safety, people don’t fear honesty — they embrace it.
What Employees Like Sushma Teach Us
Employees like Sushma are priceless.
They:
- Think deeply
- Care genuinely
- Improve consistently
- Speak responsibly
- Challenge the status quo
- Push for quality
- Stand up for customers
If organizations cannot retain such people, the problem is not the employees.
The problem is leadership.
When honest people leave, companies lose:
- Integrity
- Innovation
- Intelligence
- Courage
- Insight
- Growth potential
No business strategy can compensate for the loss of good people forced out by bad managers.
Conclusion: The Real Question Organizations Must Ask
So, let’s return to the question:
Do you feel safe to disagree at your workplace?
Your answer reveals more than your comfort level —
It reveals your workplace culture.
If the answer is no, then your organization is not growing — it is surviving on silence.
If the answer is yes, then your organization is on a path of genuine innovation and trust.
Sushma’s story is not just a story.
It is a mirror.
A wake-up call.
A warning.
And a reminder:
People don’t leave companies.
They leave managers who punish truth.
The world needs more leaders who welcome disagreement — because disagreement is not a threat.
It is a gift.
It is courage.
It is commitment.
It is the foundation of progress.
And if you are a leader reading this:
Ask yourself — Do your people feel safe to disagree with you?
Their silence is telling you more than their words.
Read more blogs on sustainability here.
References:
🔗 Harvard Business Review – “What Psychological Safety Looks Like in a Hybrid Workplace”
https://hbr.org/2021/02/what-psychological-safety-looks-like-in-a-hybrid-workplace
Deloitte – “Barriers to Breakthrough: Why Psychological Safety May Not Be Enough” (Deloitte article) Deloitte
McKinsey & Company – “What is Psychological Safety?” McKinsey & Company
McKinsey – “Psychological Safety and the Critical Role of Leadership Development” McKinsey & Company












